SMS Terms of Service
1. Program Description
Miami Alto LLC (“Alto”, “we”, “us”) operates an SMS messaging program that sends one-time verification codes (OTP) to users who request a passwordless login, account registration, or password reset on altoflower.com. The program is limited to these account-authentication messages. No marketing, promotional, order, delivery, or other notifications are sent through this SMS program.
2. How to Opt In
You opt in to receive SMS messages by providing your mobile phone number on altoflower.com on the registration page (altoflower.com/register), the passwordless login page (altoflower.com/login), or the forgot-password page (altoflower.com/forgot-password), and clicking the “Send code” button. By submitting your phone number you expressly consent to receive an automated one-time verification code from Alto at the number provided. Consent is not a condition of purchase.
3. Message Frequency
You will receive one verification code per login, registration, or password-reset attempt. Alto does not send recurring SMS messages through this program.
4. Message and Data Rates
Message and data rates may apply. Alto does not charge for SMS messages, but your mobile carrier may charge you for incoming or outgoing messages based on your plan. Contact your carrier for details.
5. How to Opt Out
You can cancel the SMS service at any time by replying STOP to any message you receive from us. After you send STOP, we will send you a final confirmation message and will no longer send you SMS messages. If you want to rejoin, sign up as you did the first time and we will start sending messages to you again.
6. Help and Support
For help at any time, reply HELP to any message you receive from us, or contact our support team by email at support@altoflower.com.
7. Supported Carriers
This program is available on major United States carriers including AT&T, T-Mobile, Verizon Wireless, Sprint, Boost Mobile, Cricket Wireless, MetroPCS, U.S. Cellular, Virgin Mobile, and others. Carriers are not liable for delayed or undelivered messages.
8. Privacy
Your privacy is important to us. Phone numbers and SMS-related data collected through this program are used solely to deliver the messages described above and are never sold, rented, or shared with third parties for marketing purposes. See our SMS Privacy Policy for full details on how we handle information collected through this program.
9. Changes to These Terms
We may update these SMS Terms of Service from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the SMS program after changes become effective constitutes acceptance of the updated terms.
10. Contact
Miami Alto LLC
Miami, Florida, United States
Email: support@altoflower.com