Fast, discreet, nationwide.
Shipped from our facility to 44 states plus DC in plain packaging, tracked the whole way.
44 states + DC
44 states plus DC. Not AK, HI, ID, WY, AL, SD, US territories or military addresses.
2–4 days
USPS Priority. Express: 1–2 days, $75. Order before 2pm EST, ships same day.
Free from $150
USPS Priority, on the total before discounts. Below that, a flat $25.80 to every state. Minimum order $100.
Discreet
Plain, unmarked boxes. Nothing identifying on the outside.
How it works
Order
Place your order and verify you're 21+. Pay with crypto.
Packed
We pack it discreetly the same day for orders before 2pm EST.
Shipped
USPS Priority with tracking sent to you the moment it dispatches.
Delivered
At your door in 2–4 business days. Follow it live from your account.
A few things to know
Where we don't ship
We ship to 44 states plus DC. We don't ship to Alaska, Hawaii, Idaho, Wyoming, Alabama or South Dakota, to US territories (PR, GU, VI, AS, MP, FM, MH, PW), to military addresses (AA, AE, AP), or to PO boxes. If your address is one of these, checkout will tell you before you pay.
Full shipping & delivery policy
Shipping & Delivery Times
Alto works very hard to ensure that your order is packed and shipped as quickly as possible. Orders are processed and handed to USPS promptly after payment clears. Standard shipping (USPS Priority) reaches 44 states plus DC in 2–4 business days, Express in 1–2 business days, and every order ships tracked.
Sometimes, however, there are circumstances beyond our control — such as carrier delays or weather — that may prevent your package from arriving on time. In the event that your package arrives late, Alto may offer you some form of compensation for the delay. This compensation is not guaranteed or required. This compensation may not always be the same and will be determined by our management team. Any offer or promotion offered for late shipments may be limited time and may not be offered permanently. Alto reserves the right to change or refuse a shipping delay compensation.
Shipping Rates & Minimum Order
Minimum order: $100. It is counted on the price of your products after any promo code or discount, and shipping is not counted. If a discount brings your products below $100, the order cannot be placed until you add more.
USPS Priority (2–4 business days) is free when your products total $150 or more before discounts. Below $150 it is a flat $25.80, the same to every state we ship to, with no zones and no distance charges. A promo code never takes free shipping away: it is judged on the total before the discount.
Express (1–2 business days) is a flat $75 on any order and is never free. You choose the shipping method at checkout, and the shipping cost is shown before you pay.
Order Tracking
Alto provides order tracking so you can follow your package right to your front door. Every order ships with a USPS tracking number, and you can check its status anytime from your account. Our support and management team can also track your order to better assist you.
Discreet Packaging
Alto ships all orders in a discreet and unmarked package. There will be no markings that indicate the contents of the package or the company who shipped your order.
Damaged Products
If you for some reason receive a product that is damaged, please let us know within 7 days, so we can investigate right away. Each complaint will be reviewed by our management team and a credit or replacement product will be given when appropriate. Replacement products will only be sent in the case of defective items.
Alto reserves the right to determine the appropriate compensation (credit or replacement) on a case by case basis.
Returns
In the rare event that a customer is unhappy with an order, we may offer the option to return your order. In cases where a product is defective or your order was incorrect, we will cover shipping costs to return the package. If a customer is unsatisfied for reasons other than defective product, we may choose to offer the customer a refund, in this case, the customer is responsible for all return shipping costs.
Order Processing & Cutoff
We process and ship orders every business day. Orders placed before our daily cutoff are packed and handed to USPS that business day; orders placed after the cutoff or on weekends ship the next business day. You can place an order online 24/7.
Contact Us
For any questions about delivery, please contact us or call (305) 429-2265.